Legal

Terms of Service

Last updated: June 10, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you," "Customer," or "your business") and Websurfer LLC ("Websurfer," "we," "us," or "our") governing your purchase and use of our websites, client portal, booking, CRM, and automation services (collectively, the "Services"). By purchasing, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Websurfer designs, builds, hosts, and maintains a premium website for your business and provides access to a hosted client portal ("Pipeline") with booking, lead capture, follow-up automation, reviews, and related marketing tools, according to the plan you select. Specific features depend on your plan and may change over time as described below.

2. Eligibility and accounts

You must be at least 18 years old and authorized to act for your business. You agree to provide accurate, current information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

3. Subscriptions, billing, and pricing

Recurring subscription. The Services are sold as a monthly subscription. By subscribing, you authorize us and our payment processor to charge your payment method on file, in advance, on a recurring monthly basis until you cancel.
No long-term commitment. Plans are month-to-month unless otherwise agreed in writing. You may cancel at any time, effective as described in Section 4.
Taxes. Fees are exclusive of any applicable taxes, which are your responsibility.
Failed payments. If a payment fails or a chargeback is issued, we may retry the charge and may suspend or deactivate your website and portal until the balance is resolved.
No partial refunds. Except where required by law, fees already paid are non-refundable, including for partial billing periods.

Pricing changes

We may change our prices, fees, plans, and included features at any time, in our sole discretion. For existing subscribers, any price change will take effect on your next billing cycle, and we will give you reasonable advance notice (for example, by email to the address on file). Your continued use of the Services after a price change takes effect constitutes acceptance of the new pricing. If you do not agree to a change, your remedy is to cancel before it takes effect, as described in Section 4.

4. Cancellation and effect of termination

You may cancel your subscription at any time by notifying us at hello@websurfer.co (or through any cancellation method we make available).

Access through your paid period. When you cancel, you keep access to your website and client portal through the end of the period you have already paid for. We will deactivate and shut off your website and client portal access at the point at which your next bill would otherwise have become due. We do not bill you again after you cancel.

Your domain. Your domain name is yours. Upon cancellation, at your request we will reasonably cooperate to point your domain back to a registrar of your choice, or to wherever it lived previously, so you can continue using it elsewhere. After the transition, you are responsible for maintaining your own domain registration, DNS, hosting, and any third-party accounts. Requests should be made in writing, and we may require them to come from an authorized account contact.

Data export. Before your portal is deactivated, you may request an export of your contacts and related portal data. We will provide a reasonable opportunity to retrieve this data; after a reasonable period following deactivation, we may permanently delete it.

Termination by us. We may suspend or terminate the Services, with or without notice, if you breach these Terms, fail to pay, or use the Services unlawfully or in a way that risks harm to us, our providers, or others.

What does not transfer. Cancellation ends your license to the hosted website, portal, automations, and underlying platform described in Section 5. These are provided as part of your subscription and do not continue after it ends, except for the content you own as described below.

5. Intellectual property and ownership

Our property. We retain all right, title, and interest in our platform, the Pipeline portal, our templates, design systems, frameworks, code, automations, workflows, and know-how, including any improvements. Your subscription grants you a limited, non-exclusive, non-transferable license to use these only while your subscription is active.
Your content. You retain ownership of the logos, text, images, and other materials you provide ("Customer Content"), and you grant us a license to host, modify, display, and use them to provide the Services. You represent that you have the rights to all Customer Content and that it does not infringe any third party's rights.
Your website content. The page copy and images created specifically for your business are yours to use; however, the underlying platform, portal, templates, automation infrastructure, and any third-party components remain ours or our licensors' and are not transferred on cancellation.
Portfolio rights. We may identify you as a customer and display screenshots or a link to your site in our portfolio and marketing. Tell us in writing if you'd prefer we don't.

6. Your responsibilities

Provide accurate information and the materials we need to deliver the Services in a timely way;
Use the Services lawfully and only for your legitimate business;
Comply with all laws that apply to your communications, including email and SMS/text-message laws and regulations (for example, CAN-SPAM, TCPA, and carrier A2P 10DLC requirements) and obtain all necessary consents from your own contacts;
Not resell, sublicense, copy, or reverse-engineer our platform, or use it to build a competing product;
Maintain your own payment method, domain registration, and any accounts you control.

7. Acceptable use

You agree not to use the Services to transmit unlawful, infringing, deceptive, harassing, or harmful content; to send unsolicited messages without proper consent; to introduce malware; or to interfere with or attempt to gain unauthorized access to our systems or other users' data.

8. Third-party services

The Services rely on third-party platforms (including our CRM/automation provider, hosting provider, email provider, and payment processor). Your use of features powered by them may be subject to their terms, and we are not responsible for their acts, outages, changes, or discontinuation. We may change or replace subprocessors and underlying technologies as needed to deliver the Services.

9. No guarantee of results

We work hard to help your business grow, but we do not guarantee any specific outcome — including search rankings, traffic, leads, bookings, conversions, or revenue. Many factors outside our control affect results. The Services are provided to support your marketing, not to guarantee its performance.

10. Service availability

We aim for high availability but do not guarantee that the Services will be uninterrupted or error-free. We may perform maintenance, updates, and changes, and we may modify or discontinue features from time to time.

11. Disclaimer of warranties

Except as expressly stated, the Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

12. Limitation of liability

To the maximum extent permitted by law, Websurfer and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Services. Our total aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the amount you paid us for the Services in the three (3) months immediately before the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Websurfer from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Services, your violation of these Terms, or your violation of any law or third-party right — including any claim related to messages or communications you send to your contacts.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date, and changes take effect when posted. Your continued use of the Services after an update constitutes acceptance of the revised Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of New Hampshire, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in New Hampshire will have exclusive jurisdiction over any dispute that is not otherwise resolved, and you consent to venue there. The parties will first attempt to resolve any dispute informally by contacting each other.

16. General

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Services.
Severability. If any provision is found unenforceable, the rest remains in effect.
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Waiver. Our failure to enforce a provision is not a waiver of it.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Notices. We may send notices to the email on your account; you may reach us at hello@websurfer.co.

This page is a general template provided for transparency and is not legal advice. We recommend any state-specific terms be reviewed with a qualified attorney.